Retail Computer Repair & IT Managed Services Franchise

Each new franchisee currently pays an individual franchise fee of $59,996, before any discounts are applied, to acquire a Click IT franchise for the basic 15-year term of the franchise agreement. If you qualify, you may renew for an additional 10 years for an individual franchise fee of $30,000. [PENDING LEGAL APPROVAL/REWRITE]

Together, you and any potential investors will need a minimum of $60,000 in liquid capital to qualify for ownership of a Click IT franchise, and a net worth of over $250,000. Exceptions can be made, but as a general rule, this holds true. To discover exactly what it will cost you to open a Click IT store, please register and get acquainted with us. But to answer the question, the range in cost can vary greatly, depending on a number of factors. If you prefer to own the real estate and building, you will need additional liquid assets, depending on the location and current commercial real estate prices. Our commercial real estate professionals can address your questions regarding the cost of renting versus purchasing the location during our location search phase.

We call it a "Continuing Licensing Fee" as opposed to royalty because, beyond the licensing aspects of our franchise, we also like to convey the ongoing support we provide our franchise network. Currently, it’s six percent (6%) of gross sales. We also have a brand marketing fund, currently set at 1%.

Although you will not purchase equipment and services you resell directly from us, we’ll literally sit down with you and guide you through your ordering process. Getting properly set up so you can service your customers is essential to operational success. All necessary equipment and services, however, will be purchased through our approved independent dealers, distributors, and service providers based on the specifications we provide.

Yes, absolutely. Click IT expects nothing less than full-time, hands-on engagement from our owner-operators. As an owner-operator, you’ll work in the store with your team to ensure excellence in execution. That is key to delivering the hometown computer services in the concierge-style manner that Click IT is known for. An owner-operator must maintain at least 50 percent ownership in the business, or at least 25 percent in the business and real estate, and be involved full-time in day-to-day operations.

Yes. All owner-operators complete an intense franchisee development program, covering every position in the store as well as how to open your IT services store. The cost of this training is already included in the initial franchise fee for up to 2 people. Franchisees pay their own costs for transportation, lodging, and meals. All training takes place in our company-owned store at 16 S Main Street in Chagrin Falls village, 20 miles east of Cleveland, Ohio.

Yes. In addition to your training program, a Click IT opening team will travel to your location and work with you for 3 days prior to your store opening.  Optionally, you can pay for extra assistance at your option, or use our company store for your employee training until you've established a training regiment at your own store. Our knowledge base provides guidance regarding hiring and training your employees and what certification, for example, to look for when interviewing. As a new owner-operator, you will receive unwavering assistance from Click IT's franchise support team to help ensure opening your store is as seamless as possible and that every customer leaves satisfied.

Depending on the time it takes to hire your team, we estimate that there may be as little as two (2) but up to six (6) months before you open your store, from the time you sign the franchise agreement (FA)..

Unfortunately, federal and state laws prevent us from suggesting how much money you can earn from operating a Click IT store. The amount of money you may make will depend on many factors, including the location of your Click IT store, traffic flow, local marketing and advertising, the cost of your investment, and other factors.

How well you manage your business, control variable costs, and execution of your operations will correlate with how much money you can make.

We do publish Financial Performance Representations in Item 19 of our Franchise Disclosure Document (FDD). This Financial Performance Representation contains certain historical gross sales information for existing Click IT stores, historical gross sales, and certain cost information for a limited number of Click IT or affiliate-owned stores. Upon receiving our FDD, please review it for complete information regarding this Financial Performance Representation.

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